Knowledge Center

Watch our webinars, take a look at our library of eBooks, utilize our free network audit, or schedule your vulnerability assessment today to stay ahead of the curve.

Charles IT Techs studying for certification


Charles IT AI Panelists

AI Panel Conversation

Hear from industry leaders on the current AI landscape!

Join our subject matter experts as they discuss the important items to know about the recent boom of AI platforms. Learn how they use AI to increase productivity, and what to watch out for in the future.

Foster Charles Cyber Insurance Webinar

Risk Management & Cybersecurity Audits

Does you know your company’s acceptable risk level?

Watch the webinar recording as Charles IT’s Founder & CEO, Foster Charles, discusses risk management processes and why it’s important to always have your risks in check. Plus, see a live walkthrough of Charles IT’s own risk management platform!

Tom Tetrault and Sal Marino

How To Meet Your SOC 2 Security Standard

Does your business hold customer information?

The answer is almost always going to be yes – which is why a SOC 2 certification is helpful. Not only does it hold your business to a security standard, it helps to promote client trust with holding their information. Learn more by watching the webinar!

Foster Charles Cyber Insurance Webinar

Cyber Insurance: Everything You Need To Know

Does your business have a cyber insurance policy?

Watch the webinar recording as Charles IT’s Founder & CEO, Foster Charles, discusses the most recent cyber insurance trends and what companies with policies need to know.

Copy of Tom Tetrault Webinar KC Page 1

The OML: A Launchpad For Your IT Roadmap

Knowing your current cybersecurity landscape is important.

Using the Operational Maturity Landscape assessment assesses your network and tells you what IT infrastructure you need for best practice. The IT Roadmap that follows will strategically guide your project implementation. Find out more below!

Sal Marino CFE

Five IT Budget Tips for 2023

Building your company’s IT budget can be a daunting task.

Where do I allocate the most money? How many people do I plan to hire within this year? – These questions and more need to be considered when building that budget. Let us give you the inside scoop on how to approach your budget going into the new year!

Tom Tetrault Webinar KC Page

10 Things to Know About Cybersecurity in 2022

With an ever-evolving cybersecurity landscape, these are the most important items to focus on!

Learn the top 10 takeaways on cybersecurity that Charles IT has seen in 2022. These items should be the major focus for your business when determining where to allocate your IT and cybersecurity budget.

Sal Marino CFE

Securing Client Data to Secure ROI

Return on investment is one of the hardest items to justify when planning your company’s IT budget.

Learn why ensuring the safety of your client’s data IS securing your ROI on investing in good cyber hygiene, while also increasing customer loyalty as they know their data is safe. 

Sal Marino CFE

Top 5 Security Services For Financial Firms

Learn about the 5 most important security services to enroll at your financial firm.

The financial services industry is among one of the most targeted industries in terms of cyber attacks. In order to keep yours and your customers data safe, these are the security measures you should have in place.

vCISO: How a Dedicated Security Expert Can Benefit Your Company

With today’s cyber threats, cybersecurity is increasingly important.

A virtual Chief Information Security Officer (vCISO) is a dedicated resource for your company and any specific cybersecurity needs/goals that you have. There are many benefits to utilizing a vCISO, especially if you have a business that is in a regulated compliance industry.

CMMC 2.0: An Executive Summary

Learn about the recent major updates to CMMC compliance!

The DoD just made some major changes to the CMMC compliance framework. It is important for contractors and suppliers to note these changes as it will be the new baseline for achieving compliance. Learn more by watching the webinar as Foster Charles details the latest changes!

Top Ways to Protect DFARS Contracts with Foster Charles

Learn about protecting your DFARS contracts!

Obtaining DoD contracts is one thing, but keeping them and maintaining them is just as important. Make sure you take the proper steps! Watch as Foster Charles explains the top ways to protect your DFARS contracts!


Why Still Focus On DFARS Webinar with Mike Bailie

Learn about the clauses of DFARS and why they are still important!

With the addition of CMMC into DoD compliance, it is important not to forget about the essential backbone of DoD compliance, DFARS! Watch as Mike Bailie reviews the DFARS clauses and why it is important to keep DFARS in your focus!

HIPAA Remote Workforce Webinar with Aaron Bandzes

Learn about the HIPAA best practices for your remote workforce!
With many companies implementing work from home policies, it is important to know where to focus your attention when it comes to staying HIPAA Compliant. Aaron goes over the best practices for HIPAA remote working in this webinar!

HIPAA Gaps Webinar with Tom Tetrault

Learn about the top 5 HIPAA security gaps to look out for!
With most sensitive data being held electronically in today’s age, it is important to know where to focus your attention in order to keep the data safe. Watch our webinar as Charles IT’s Team Lead & Project Manager, Tom Tetrault, explains the top gaps for HIPAA compliance.

SOC 2 Webinar with Foster Charles

Learn about SOC 2 compliance and how it can benefit your organization.
More and more business contracts are starting to include compliance requirements to show that data is secure. Watch our webinar as Charles IT’s Founder & CEO, Foster Charles, explains what SOC 2 is and how to get started in the process.

IT Budgeting Webinar with Sal Marino

Learn what to include in your annual IT budget to be prepared for the unexpected.
In today’s cybersecurity climate, companies cannot afford to take risks.Your IT budget should include efforts to protect your company data.
Join us as Charles IT’s Finance and Operations Manager, Sal Marino, explains what is crucial to keep in mind when creating your IT budget.

CMMC Webinar with Mike Bailie

Find out what steps to take now to be in compliance with the DoD’s new security standards.
Charles IT’s own Michael Bailie, CISSP and Team Lead, explains what actions you can take now and answers your most pressing questions in this interactive webinar. You’ll learn exactly what this shift will mean to your company so that you can get back to business.


DFARS Compliance:
A comprehensive guide to undersanding requirements

CMMC Certification: How contractors can adhere to new privacy standards

Shifting from DFARS Compliance to CMMC Certification:
A complete guide

A 360 Look at
Office 365 apps you may not have heard about

What to expect when building, moving, or optimizing your small-business network

Managed Cloud Services: Cost Savings That Business Owners Often Overlook

Voice-over-Internet Phone Systems Bursting with Business Benefits

Outsourcing I.T. Your Playbook for Maximizing the Benefits of an IT Firm

10 Misleading Myths About Managed IT Services and Why You Should Ignore Them

The ABCs of Malware A Guide to Understanding, Preventing, and Budgeting for Online Attacks

Managed Office 365 The Benefits to Small- and Medium-sized Businesses

7 Rules Even The Most Basic Backup & Disaster Recovery Plan Must Follow

VoIP Internet-based Phone Systems Chuck Full of Features

3 Types of Cyber Security Solutions Your Business Must Have

5 Big Ways IT Outsourcing Can Boost Your Company's Productivity

20 Signs That Your Business is Ready for Managed Services

Case Studies

Case Study 3

Case Study:
New England Manufacturer Uncovers IT Security Gaps To Strengthen Their IT Posture And Realize Efficiency Gains


Network Audit

Do you feel that your business could be achieving more? Do you think your technology is holding you back and not helping you grow? Our network assessment will identify areas of weakness and potential danger spots in your company’s IT systems.

And that’s not all – our assessment is no-nonsense, unbiased, has no strings attached and is completely FREE.

Vulnerability Assessment

However much you plug and patch your IT systems, update anti-virus software or firewalls, there will always be some weakness you will have overlooked or some system insecurity that people can exploit.
This is why Charles IT offers vulnerability assessments to help you find and block any security holes and keep your systems safe. We offer:


Charles IT Backpack

Endless Improvement - CBT Nuggets Learner Story

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Rockstar Customer Service

CharlesIT Middletown Office Financial Benefits of an MSP website image

Practicing [ROI] Mindful IT

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Financial Benefits of an MSP

Want to be more productive? Our new Office 365 eBook will introduce a host of new features you can use to supercharge your business.Read it now