Knowledge Center

Watch our webinars, take a look at our library of eBooks, utilize our free network audit, read one of our case studies, or schedule your vulnerability assessment today to stay ahead of the curve.

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Knowledge Center Webinar Template (6)

Compliance Madness: Creating a Gameplan For Your Business

There are many compliance requirements across various industries that SMBs must comply with.

Madness is putting it lightly… With the steady increase in cyber crime, compliance frameworks have many stipulations when it comes to cybersecurity practices for SMBs. Watch the webinar to hear from some of the most experienced individuals in Connecticut when it comes to regulatory requirements.

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The Cost of Inaction: Why Every Business Needs a Solid Data Breach Defense Plan

Cyber criminals don’t stop for anyone or any business, protect your data with a breach defense plan.

When it comes to cybersecurity, defense is always the best offense. Proactive cybersecurity saves businesses from being breached. Watch our webinar to learn the steps to securing your network, and the must haves in the event of a data breach.

Knowledge Center Webinar Template (3)

How to Build IT: A Blueprint to your Digital Environment

We use a simple metaphor to explain the complexity of an IT and cybersecurity infrastructure.

It’s common knowledge that it’s always ideal to go into something with a game plan, IT and cybersecurity is no different. From a non-technical perspective, the amount of security services needed to fully protect a network can be intimidating. 

Knowledge Center Webinar Template (2)

Building A Security-Centric Company Culture

Field experts discuss the importance and the how behind building a security culture in your organization.

Learn the best practices for structuring and implementing a security-focused culture within your organization. Even if you have security services in place, your team is only as strong as your weakest link. Ensure your employees have cybersecurity awareness!

CMMC 2.0 Workshop Webinar

CMMC Workshop: Executive Roadmap to Compliance

Experienced and certified professionals discuss the recent updates to CMMC compliance.

Hear about the changes to the compliance framework and how they affect manufacturers with government contracts. Don’t fall behind on your preparation and lose out on future contracts!

Charles IT | Don't Fumble Your IT Budget Webinar

Don't Fumble Your IT Budget Webinar

Hear from financial leaders who organize budgets for their own and client organizations.

Learn what to consider for your IT and cybersecurity budget, best practices, and real-life experiences. Hear from Sal Marino [Charles IT], Aram Bolduc [TopSpin Tech], Colby Coombs [Westminster Tool], and Rachel Tyler [Dell].

Charles IT | How Much Does Downtime Cost Webinar

How Much Does Downtime Cost Your Business?

Hear from IT specialists on the importance of Backup & Disaster Recovery.

Learn the best practices for having a backup & disaster recovery plan in place, and how it helps to reduce downtime. Hear from Wayne Curtiss [Charles IT], Ryan Koupal [Phalcon], and Brian Doty [Kaseya].

Charles IT | Securing Your Non-Profit's Digital Assets

Securing Your Non-Profit's Digital Assets

Hear from industry experts on the best cybersecurity practices for non-profit organizations.

Get the inside scoop of what your non-profit organization should be doing to protect and secure its digital assets. Hear from Dereck Jacques [Charles IT], Riley Cameron [iMission], and Joe Santaniello [Middlesex Chamber of Commerce].

Charles IT | AI as a Business Strategy Webinar

AI as a Business Strategy

Learn the business use cases for generative AI and how to get started.

Watch the recording of our subject matter experts, Sal Marino [Charles IT], Mike O’Rourke [Nasdaq], and Joe Nigro [Maslow Capital] as they discuss the current business landscape of generative AI.

Charles IT | Cyber Insurance Webinar with Rand Insurance

Cyber Insurance: Everything You Need to Know

Learn the current landscape of cyber insurance and how to attain a policy.

Watch the recording of our subject matter experts, Larry Furst [Charles IT] and Matheson LaFlamme [Rand Insurance] for a dual-perspective view on cyber insurance policies. See what you need on the cybersecurity side, as well as the process on the insurance side.

Charles IT AI Panelists

AI Panel Conversation

Hear from industry leaders on the current AI landscape!

Join our subject matter experts as they discuss the important items to know about the recent boom of AI platforms. Learn how they use AI to increase productivity, and what to watch out for in the future.

Foster Charles Cyber Insurance Webinar

Risk Management & Cybersecurity Audits

Does you know your company’s acceptable risk level?

Watch the webinar recording as Charles IT’s Founder & CEO, Foster Charles, discusses risk management processes and why it’s important to always have your risks in check. Plus, see a live walkthrough of Charles IT’s own risk management platform!

Tom Tetrault and Sal Marino

How To Meet Your SOC 2 Security Standard

Does your business hold customer information?

The answer is almost always going to be yes – which is why a SOC 2 certification is helpful. Not only does it hold your business to a security standard, it helps to promote client trust with holding their information. Learn more by watching the webinar!

Foster Charles Cyber Insurance Webinar

Cyber Insurance: Everything You Need To Know

Does your business have a cyber insurance policy?

Watch the webinar recording as Charles IT’s Founder & CEO, Foster Charles, discusses the most recent cyber insurance trends and what companies with policies need to know.

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The OML: A Launchpad For Your IT Roadmap

Knowing your current cybersecurity landscape is important.

Using the Operational Maturity Landscape assessment assesses your network and tells you what IT infrastructure you need for best practice. The IT Roadmap that follows will strategically guide your project implementation. Find out more below!

Sal Marino CFE

Five IT Budget Tips for 2023

Building your company’s IT budget can be a daunting task.

Where do I allocate the most money? How many people do I plan to hire within this year? – These questions and more need to be considered when building that budget. Let us give you the inside scoop on how to approach your budget going into the new year!

Tom Tetrault Webinar KC Page

10 Things to Know About Cybersecurity in 2022

With an ever-evolving cybersecurity landscape, these are the most important items to focus on!

Learn the top 10 takeaways on cybersecurity that Charles IT has seen in 2022. These items should be the major focus for your business when determining where to allocate your IT and cybersecurity budget.

Sal Marino CFE

Securing Client Data to Secure ROI

Return on investment is one of the hardest items to justify when planning your company’s IT budget.

Learn why ensuring the safety of your client’s data IS securing your ROI on investing in good cyber hygiene, while also increasing customer loyalty as they know their data is safe. 

Sal Marino CFE

Top 5 Security Services For Financial Firms

Learn about the 5 most important security services to enroll at your financial firm.

The financial services industry is among one of the most targeted industries in terms of cyber attacks. In order to keep yours and your customers data safe, these are the security measures you should have in place.

vCISO: How a Dedicated Security Expert Can Benefit Your Company

With today’s cyber threats, cybersecurity is increasingly important.

A virtual Chief Information Security Officer (vCISO) is a dedicated resource for your company and any specific cybersecurity needs/goals that you have. There are many benefits to utilizing a vCISO, especially if you have a business that is in a regulated compliance industry.

CMMC 2.0: An Executive Summary

Learn about the recent major updates to CMMC compliance!

The DoD just made some major changes to the CMMC compliance framework. It is important for contractors and suppliers to note these changes as it will be the new baseline for achieving compliance. Learn more by watching the webinar as Foster Charles details the latest changes!

Top Ways to Protect DFARS Contracts with Foster Charles

Learn about protecting your DFARS contracts!

Obtaining DoD contracts is one thing, but keeping them and maintaining them is just as important. Make sure you take the proper steps! Watch as Foster Charles explains the top ways to protect your DFARS contracts!


HIPAA Remote Workforce Webinar with Aaron Bandzes

Learn about the HIPAA best practices for your remote workforce!
With many companies implementing work from home policies, it is important to know where to focus your attention when it comes to staying HIPAA Compliant. Aaron goes over the best practices for HIPAA remote working in this webinar!

HIPAA Gaps Webinar with Tom Tetrault

Learn about the top 5 HIPAA security gaps to look out for!
With most sensitive data being held electronically in today’s age, it is important to know where to focus your attention in order to keep the data safe. Watch our webinar as Charles IT’s Team Lead & Project Manager, Tom Tetrault, explains the top gaps for HIPAA compliance.

SOC 2 Webinar with Foster Charles

Learn about SOC 2 compliance and how it can benefit your organization.
More and more business contracts are starting to include compliance requirements to show that data is secure. Watch our webinar as Charles IT’s Founder & CEO, Foster Charles, explains what SOC 2 is and how to get started in the process.

IT Budgeting Webinar with Sal Marino

Learn what to include in your annual IT budget to be prepared for the unexpected.
In today’s cybersecurity climate, companies cannot afford to take risks.Your IT budget should include efforts to protect your company data.
Join us as Charles IT’s Finance and Operations Manager, Sal Marino, explains what is crucial to keep in mind when creating your IT budget.


FINRA Pillar Page Cover

FINRA Compliance:
How to Enhance Your Firm's Cybersecurity

CMMC Certification: How contractors can adhere to new privacy standards

Shifting from DFARS Compliance to CMMC Certification:
A complete guide

A 360 Look at
Office 365 apps you may not have heard about

What to expect when building, moving, or optimizing your small-business network

Managed Cloud Services: Cost Savings That Business Owners Often Overlook

Voice-over-Internet Phone Systems Bursting with Business Benefits

Outsourcing I.T. Your Playbook for Maximizing the Benefits of an IT Firm

10 Misleading Myths About Managed IT Services and Why You Should Ignore Them

The ABCs of Malware A Guide to Understanding, Preventing, and Budgeting for Online Attacks

Managed Office 365 The Benefits to Small- and Medium-sized Businesses

7 Rules Even The Most Basic Backup & Disaster Recovery Plan Must Follow

VoIP Internet-based Phone Systems Chuck Full of Features

3 Types of Cyber Security Solutions Your Business Must Have

5 Big Ways IT Outsourcing Can Boost Your Company's Productivity

20 Signs That Your Business is Ready for Managed Services

Case Studies

Case Study 3

Case Study:
New England Manufacturer Uncovers IT Security Gaps To Strengthen Their IT Posture And Realize Efficiency Gains

ESC Case Study

Case Study:
Find Out How a Connecticut Business Swiftly Took Their IT Program from Lagging to Cutting Edge


OML Overlay Charles IT

Operational Maturity Level (OML) Assessment

We take the time to get to know your business and how you like to operate because we believe that building real, partner-based relationships, gives us the ability to provide the best-in-class IT services and support that are tailored to you. 

The OML gives you x-ray vision into your company’s IT environment and a 22-month IT roadmap complete with a budget forecast based on criticality designations.

We believe in this so much that we won’t make you sign any binding contracts until you decide that we’re the IT company for you.

Audit Overlay Charles IT

Network Audit

Do you feel that your business could be achieving more? Do you think your technology is holding you back and not helping you grow? Our network assessment will identify areas of weakness and potential danger spots in your company’s IT systems.

And that’s not all – our assessment is no-nonsense, unbiased, has no strings attached and is completely FREE.
Vulnerability Assess Overlay Charles IT

Vulnerability Assessment

However much you plug and patch your IT systems, and update anti-virus software or firewalls, there will always be some weakness overlooked or system insecurity that people can exploit. This is why Charles IT offers vulnerability assessments to help you find and block any security holes and keep your systems safe. We offer:


Charles IT Backpack

Endless Improvement - CBT Nuggets Learner Story

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Rockstar Customer Service

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Practicing [ROI] Mindful IT

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Financial Benefits of an MSP

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