Become the business owner that never worries about tech support

It’s easier than you think...

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Handing off IT management to a team of experts should be as simple as vetting a handful of providers and evaluating their services, portfolio, and pricing. But if you want the best service in town, you really need to do your homework. Thankfully we’ve got a cheat sheet for you.

Read this free eBook to learn about:

  • The unexpected downfalls of DIY technology management
  • How much guaranteed uptime you can expect
  • What you should demand from a service level agreement
  • How to ensure long-term success with your IT provider

IT consultants charge hundreds of dollars per hour to dole out advice but we’re giving it away for free, no strings attached.

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Get your playbook





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I have had the opportunity to collaborate with Foster on several Information Technology projects over the last twelve months. He has done an outstanding job of analyzing existing network configurations, suggesting cost effective alternatives to projects and systems and providing ongoing support.


Practice Administrator
Radiology Associates of Hartford, PC

Charles IT is straight up. They have been our IT director for almost 10 years. Their creative approach to determining the right solutions for our network, storage, hardware, and communications needs was one of the keys’ to our business’s success. Even though they are a consultant, they have taken the time to invest themselves...


Quisenberry Arcari Architects, LLC

St. Luke's Community Services has undergone quite a transition period these past 18 months by having had to relocate unexpectedly twice, and at every step of the way, the team at Charles IT has met our needs, often going above and beyond for us. I highly recommend them for their staff insightfulness ...Read More


Executive Director
St. Luke’s Community Services, Middletown CT