Leave your IT troubles to us, so you can get back to doing what you do best
Let us help you put your IT budget to better use
You can fully outsource your IT department to us, or we can augment your internal team with technology planning and management resources. These include data backup and recovery solutions, cybersecurity, 24/7 monitoring and support, proactive remote maintenance, and new technology selection and adoption.
Prior to any implementation, we use our OML assessment to understand your organization and processes so we can make the best recommendations for your needs. Our transparent flat-fee pricing means you can simplify your technology spend to predictable monthly investments and minimize unexpected costs.
Charles IT programs offer multiple levels of coverage, all of which can be customized for your business.
Rest assured: We’ve got your IT covered.
If too much of your professional time and resources are spent outside your interest and expertise, and if IT issues distract you from growing your business, we have a suggestion.
What can Unlimited Support mean for you?
By engaging Charles IT’s Unlimited IT Support, you’ve got access to and ongoing support from one of the Northeast’s leading technical experts, to monitor your systems ‘round the clock, to keep your business moving forward.
Presenting the Cost-Effective Alternative to In-House IT Management
Key elements include:
We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.
Don't just take our word for it
20 Nov 2020
19 Nov 2020
17 Nov 2020