Managed VoIP Phones

A tailored communication solution with less infrastructure, reduced costs, and a system you can rely on.
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It’s a big world out there.

As the market becomes more and more globalized, keeping up with the competition requires progressive communication technology.

Small and medium-sized businesses like yours need the same advanced and reliable communication solutions as the large companies, but without the high costs or frustrating complexity.

Want to speak to a REAL person about Managed Phones?

Click the button and see just how quickly we get to your call. Go on. We dare you.

3CX Phone System Solutions

Charles IT has partnered with 3CX, a phone solution provider who can install a software-based telephone system on your PC or server. The software is compatible with SIP standard telephones, SIP trunks and VoIP Gateways, and it provides a full telephone system with additional features and benefits.

Manage Your Team

Let your employees know who is available with ease on the 3CX web client and desktop application. Save time by filtering your employees into groups so you can get in touch faster.

Easy Installation & Management

3CX is easily managed by Charles IT experts who have completed many setups, configurations, and implementations. Charles IT can install and manage the software with a centralized management console, saving you the time and hassle of having to perform a manual configuration.

Take Your Extension Anywhere

Whether you’re using a smartphone, Mac, or Windows laptop, you can access your office extension from anywhere. All calls are free of charge, and employees can maintain a professional impression by using one single company number

Performance Insights

3CX offers a Call Reporting feature that allows you to better understand how your team is performing. This report targets user activity, extension statistics, call distribution metrics and even average call length. If you are looking to turn your phone system into more than just calls and voice-mails, this feature is vital!

How can Managed VoIP help your business?

Modern communication techniques tailored to your needs for an affordable price


Cut your telecommunication costs and avoid extra setup, installation or maintenance fees

User Friendly

Interface easily understandable at a glance


Your hosted system is monitored and maintained 24/7


Answer calls in remote locations via a laptop or forwarding to a mobile phone


Put callers on hold and easily see which lines are available, all from your phone or web client

Don't just take our word for it

It’s always a great feeling when you know that someone has your back. Thanks for the fast response time and professional service, Matt!
Lloyd B
20 Nov 2020

Charles IT are ALWAYS so responsive and helpful. Truly the best!
Marilena G
19 Nov 2020

Charles IT are always thinking of everything we’re not. They listen to our needs and they don’t just point out problems, they have solutions.
Joshua R
17 Nov 2020
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