Our Company

We make IT for humans, by humans.
Charles IT employee reaching beer glass to cheers
Charles IT employees eating sorbet in the office

Why Charles IT?

Charles IT is the Connecticut Compliance Expert, your friendly, no-nonsense IT team focused on helping companies in highly regulated industries make their technology work for them. Here, IT is personal: We know that disaster recovery, cloud services, and complex compliance from HIPAA to CMMC and DFARS are only half the work. The other half is about helping people – building real relationships that deliver real results and create raving fans that are excited to call us part of the team. Call us day or night, snowstorm or hurricane, and we’re on call and on point with a smile and a solution, every time.

We got this.
Love, Charles

Our Core Values

Passionate People

Passionate People

Our team is made up of tech experts with the heart to help others. We believe that a cohesive team can consistently outperform a collection of talented individuals. While our world may be filled with data, systems and software, we know you’re human. So we make sure to treat you that way.

Exceptional Service

Exceptional Service

Creating relationships is at the heart of what we do. Whether it’s a real person answering the phone every single time — guaranteed — or making sure you are appropriately greeted upon arrival, Charles IT is there for you whenever and however you need us. Through spending a vast amount of time assessing the latest tech, we carefully curate best-in-class offerings to meet your company's precise needs.

Honest and Forthright

Honest and Forthright

With Charles IT there are no lies, false promises, or finger pointing if something doesn't go to plan. The buck stops here. We are honest and forthright in everything we do, and we always strive to keep our promises, fulfill our commitments and follow through. We will assign one of our exceptional team members who knows your industry and is able to meet your company’s exact needs.

Endless Improvement

Endless Improvement

Our team of tech experts carefully craft a stack of solutions for the specific needs of your business. The key to your growth and core to our values is the endless quest for improvement. Irrespective of how technology changes, and however those changes affect your business, company and life, Charles IT is here to ensure your continued success. Seamlessly.

Meet Our CEO!

Foster Charles (2)

Foster Charles

Founder & CEO, Charles IT
Foster Charles, the visionary Founder and CEO of Charles IT, established the company in 2006 with a passion for excellence. A leader in serving high-compliance clients, Foster’s core values drive a relentless pursuit of improvement. Recognized for his contributions, he is an active member of IT Nation’s Evolve peer group and was honored with the prestigious Soaring Star Award. Foster shapes the future of technology, empowering others to reach their potential. Beyond his professional endeavors, Foster cherishes his role as a husband and father to his three children.

 

Meet the Charles IT Teams

About Ed:

  • Prefers scotch or gin over bourbon and wine
  • Favorite game is Kan Jam
  • Favorite movie is Caddy Shack
Ed Vallerie

Quality Control

About Melissa:

  • Prefers bourbon over wine
  • Favorite snack is green peppers
  • Favorite game is Skip-bo
Melissa LaFontaine

Client Development Manager

About Rich:

  • Prefers scotch over bourbon and wine
  • Favorite game is anything with strategy
  • Favorite childhood toy was Legos
Rich Slayton

Sr. Account Manager

Chris Lemmon

Sr. Account Manager

About Colin:

  • Prefers wine over bourbon
  • Favorite food is anything Italian
  • Favorite game is football
Colin Allen

Account Manager

About Joe:

  • Favorite food is ribeye
  • Favorite move is Interstellar
  • Owns dozens of Bonsai trees
Joe Sokolski

Account Manager

About Quentin:

  • Prefers wine over bourbon
  • Favorite movie is Witness
  • Favorite food is pizza
Quentin Staudt

Account Manager

Steven Katz

Account Manager

About Matt:

  • Favorite cocktail is vodka cranberry
  • Favorite food is cheese pizza
  • Favorite game is Counter Strike
Matt Cantwell

Account Manager

About Zac:

  • Prefers bourbon over wine
  • Favorite movie is Forrest Gump
  • Favorite game is MLB The Show
Zac Marshall

Associate Account Manager

Brian Taylor

Account Manager

Jennifer Zargo

Sr. Client Experience Coordinator

Nicole Schulz
Head of Client Services

About Adam:

  • Prefers Bourbon over Wine
  • Favorite Movie is Princess Bride
  • “Sing in the shower” song is anything Maroon 5
Adam West
Service Manager
Kristina Charles
Service Operations Specialist

About Matt:

  • Enjoys working on his own computers and cars
  • Is a home brewing enthusiast 
  • Used to be a lumberjack
Matt Kurz

Systems Admin, Team Lead

Andy Miranda

Systems Administrator

Devin Bazar

Systems Administrator

About Colin:

  • Favorite food is homemade pizza
  • Favorite movie is Arrival
  • Favorite game is The Outer Wilds
Colin Hobbs

Jr. Systems Administrator

Dan Guglielmo

Jr. Systems Administrator

About Eric:

  • Prefers wine over bourbon
  • Favorite game is Bioshock
  • Favorite band is Grateful Dead
Eric Olerud

Sr. Systems Admin, Team Lead

About Ryan:

  • Prefers wine over bourbon
  • Favorite food is sushi
  • Can do the entire Single Ladies dance
Ryan Klein

Client Experience Coordinator

About Gerard:

  • Prefers bourbon over wine
  • Favorite food is exotic cheeses
  • Favorite movie is Blade Runner
Gerard Alban

Systems Administrator

Zack Brecher

Systems Administrator

About Tyler:

  • Favorite food is steak
  • Favorite movie is Interstellar
  • Played rugby in college
Tyler Pierson

Systems Administrator

About Josh:

  • Prefers bourbon over wine
  • Favorite movie is The Room
  • Can do a Perry the Platypus impression
Josh Gogol

Jr. Systems Administrator

Darryl McDougall

Jr. Systems Administrator

About Scott:

  • Prefers craft beer over bourbon and wine
  • Favorite game is Dominion
  • Favorite movie is Shawshank Redemption
Scott McCue

Systems Admin, Team Lead

Rick Quiles

Systems Administrator

Kyle Williams

Systems Administrator

About Robert:

  • Favorite game is Phantasy Star Online
  • Enjoys trying new restaurants
  • Loves strolling in the city and on trails
Robert Hom

Jr. Systems Administrator

John Kennedy

Jr. Systems Administrator

Travis Currey

Jr. Systems Administrator

Shawn Olegario

Desktop Support Specialist

Chris Vidal

Sr. Systems Admin, Team Lead

Taylor Fagan

Systems Administrator

About Tyler:

  • Favorite food is Ted’s Steamed Cheeseburgers
  • Favorite movie is Blade Runner 2049
  • Favorite game is Kerbal Space Program
Tyler Schloss

Jr. Systems Administrator

Jason Selden

Sr. Systems Admin, Team Lead

About Jeremy:

  • Favorite cocktail is a Manhattan 
  • Favorite food is tacos
  • Favorite book is Dune
Jeremy Hill

Jr. Systems Administrator

Claire Johnston

Jr. Systems Administrator

About Marissa:

  • Prefers wine over bourbon
  • Favorite game is Animal Crossing
  • Is a plant enthusiast 
Marissa Witkowski

Client Experience Coordinator

Eric Chajon

Desktop Support Specialist

Alex Piazza

Training & Dev Supervisor

Nikki Robinson

Jr. Systems Administrator

Hunter Lundin

Jr. Systems Administrator

Juan Alvarez Acosta

Desktop Support Specialist

Jennifer Fiorini

Desktop Support Specialist

Victor Matias

Desktop Support Specialist

Max Kwashie

Desktop Support Specialist

Brian Jennings

Desktop Support Specialist

Scott (Scoot) Hunt

Desktop Support Specialist

Ryan Tyimok

Desktop Support Specialist

Sena Sattarpour

Desktop Support Specialist

Sean Barrick

Desktop Support Specialist

Aliza Caban

Desktop Support Specialist

Anthony Gaetano

Desktop Support Specialist

Brett Gill

Desktop Support Specialist

Brian Mullaney

Desktop Support Specialist

Brian Niederhauser

Desktop Support Specialist

Jonny Barber

Desktop Support Specialist

Andrew Thomson

Desktop Support Specialist

About Chris:

  • Loves bourbon, wine, and beer
  • Favorite book is Hitchhiker’s Guide to the Galaxy
  • Favorite game is Elder Scrolls III: Morrowind
Chris Poudrette

Sr. Training & Dev Specialist

Connor Preen

IT Trainee

John Cabuyaban

IT Trainee

Khal Bashawaty

IT Trainee

Nick Hansell

IT Trainee

Ryan Heineman

IT Trainee

Teague O’Connor

IT Trainee

Sean Bennett

Head of Finance

About Sal:

  • Prefers bourbon over wine (duh)
  • Favorite food is lasagna
  • Favorite game is NBA Live
Sal Marino

Head of Business Development

Aaron Bandzes

Integrator

Julia Orosz

Executive Coordinator

Paige Daly

Administrative Coordinator

About Joanne:

  • Prefers wine over bourbon
  • Went to high school with Jennifer Lopez
  • Favorite childhood toy was Lincoln Logs
Joanne Denny

Administrative Coordinator

Hailey Baribault
Executive Assistant
Betta Greenberg

Marketing Manager

About Jack:

  • Favorite sports team is the Dallas Cowboys
  • Has a cat named Saint
  • Favorite food is filet mignon with mashed potatoes
Jack Ardrey

Marketing Specialist

About Margaret:

  • Prefers vodka over bourbon and wine
  • Favorite food is lasagna
  • Favorite movie is Uncle Buck
Margaret Gentile

Internal Events Specialist

About Julia:

  • Favorite movie is Inception
  • Favorite foods are sushi and popcorn
  • Has a cat (Mushroom) and hamster (Moose)
Julia Lebert

Digital Marketing Specialist

Alex Ceneviva

Content Marketing Specialist

Caitlyn Raftery

Creative Media Specialist

About Jay:

  • Favorite game is hockey
  • Prefers bourbon over wine
  • Favorite food is a 24oz Tomahawk Ribeye
Jay Santos

Business Development Manager

About Jake:

  • Prefers bourbon over wine
  • Favorite movie is Superbad
  • Favorite food is chicken fried steak
Jake Forrester

Account Executive

Mark Waters

Account Executive

Spencer Fletcher

Lead Generation Associate

Sam Avci

Lead Generation Associate