IT Support

Looking for proactive and preventative IT support in Connecticut?

Charles IT Has Your Back

We believe in seamless, cutting-edge, and proactive IT support. Not only do we support you when something goes down, we do our best to prevent it from happening again.

We also continuously monitor your IT environment (even while you catch up on some Z’s) to prevent outages before they happen.

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You Rest. We Don’t.

As your managed service provider, we deliver increased reliability and predictable costs.

That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.
Charles IT’s support agreements give you the ability to focus on what matters most: your business.
We will act as your virtual CIO, planning and managing your IT projects, as well as providing you with a dedicated procurement team to help you with hardware and software recommendations along the way.
With IT Support from Charles IT you can expect:
Our team is aggressively proactive — we will be here for you at 2am or in the middle of a snowstorm, working behind the scenes to prevent network outages, system failures, and downtime.

Find the Perfect Plan for your Business's IT Support Needs

A wise man once said “There is No Plan B, Only Plan A”. We believe Charles IT Support is your plan A. Depending on your IT needs, we offer different levels of support.

Proactive Support

Unlimited Support

Don't just take our word for it

It’s always a great feeling when you know that someone has your back. Thanks for the fast response time and professional service, Matt!
Lloyd B
20 Nov 2020
Charles IT are ALWAYS so responsive and helpful. Truly the best!
Marilena G
19 Nov 2020
Charles IT are always thinking of everything we’re not. They listen to our needs and they don’t just point out problems, they have solutions.
Joshua R
17 Nov 2020
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