Is poor IT affecting your business?

Computers and smartphones are just a couple of the IT systems that have become the backbone of business operations.

Although as easy as they make our lives, they may also come with their fair share of challenges. Equipment failure, data loss, and cyberattacks are very real issues that can happen to any business.

Charles IT vs ‘The Other Guys’

No one ever likes to hear sighs of exasperation from the technical support agent at the other end of the line. Customers call for support precisely because they lack knowledge and need help, not sass.

We take your IT personally.

This means that we provide more than mere technical expertise — we believe in becoming your friend, the type that has your back and is always there to help you succeed in everything that you do.

How to Keep Pace with Current Regulations

Small- to medium-sized businesses (SMBs) often understand the critical importance of compliance but lack the proper resources to manage it as effectively as larger organizations. We’ve seen SMBs all over Hartford struggle with the subtle nuances and frequent updates common in compliance frameworks such as the Health Insurance Portability and Accountability Act (HIPAA). As the old saying goes, ignorance of the law is no excuse — but that doesn't mean you have to handle compliance alone.

2020 Best Places to Work in Connecticut

Charles IT was recently named a finalist in the Best Places to Work in Connecticut. This fifteenth annual program was created by the Hartford Business Journal and Best Companies Group.

This survey and awards program was designed to identify, recognize, and honor the best employers in Connecticut, benefiting the state's economy, workforce, and businesses.

Signs you should be in the market for a new MSP

With a new decade in the books, technology and IT leaders are becoming cornerstones of their companies’ business strategies. As the technology industry is cresting a wave of hype — intelligent robots, digital transformation — tools and software once perceived as things of the future have crystallized into disciplines and processes many organizations now use.

The best technology investments for your business in 2020

Technology is evolving at a breakneck pace and every year comes a tidal wave of new and exciting IT innovations. Some of them have failed miserably, while others have become new standards in the world of business computing.

More than ever, business leaders need to be mindful about which technologies they invest in, because it can add undue risk to your organization.

Top technology projects to consider

As 2019 draws to an end, organizations are looking ahead to the new year. How will advancements in technology affect your small business in 2020? From building trust to enhancing customer experience, how will tech tools enable your organization to stay productive and competitive?

Roughly 88% of businesses expect IT budgets to grow or remain steady over the next year.