Managed Detection & Response (MDR)

Detect and respond to threats before they wreak havoc on your systems.

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Your own 24-hour surveillance team

The threat landscape is ever-changing, and persistent hackers are finding new ways to penetrate your infrastructure. This means that firewalls, antivirus software, and antimalware are simply no longer enough to protect your business.

Our Managed Detection and Response (MDR) solution stops even the stealthiest attackers in their tracks. By detecting malicious activity and malware early, it will help to remediate threats to your infrastructure.

Stay on top of your business and ahead of threats!

Our Managed Detection and Response IT Services

Charles IT’s Managed Detection and Response solution detects intrusions, malicious activity and malware, and assists in incident response to remediate threats.



Patented Behavioral AI recognizes malicious actions regardless of vector. Azure Active Directory enables integrated, proactive monitoring of risk events.



Static AI on the endpoint prevents attacks in-line, in real time.



Reverses and removes any malicious activity, so every device heals itself in real-time. Never reimage a system again. SOC integration with response workflow for risky O365 logins.

Did you know?

Businesses required to maintain certain compliance standards must have strict security protocols in place, including detection and reporting measures.

Requires strong measures to protect the privacy and security of health information. At the endpoint this includes procedures for guarding against, detecting, and reporting malicious software.


ITAR Level 4 and DFARS Level 3 require that systems must be monitored sufficiently to maintain protection.


Requires anti-virus to actively run without the possibility of being disabled, in order to detect and remove threats, and protect all systems.

Don't just take our word for it

It’s always a great feeling when you know that someone has your back. Thanks for the fast response time and professional service, Matt!
Lloyd B
20 Nov 2020
Charles IT are ALWAYS so responsive and helpful. Truly the best!
Marilena G
19 Nov 2020
Charles IT are always thinking of everything we’re not. They listen to our needs and they don’t just point out problems, they have solutions.
Joshua R
17 Nov 2020
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