Our philosophy

IT Consulting & IT Outsourcing Services - Middletown, West Hartford, Rocky Hill

Unbeatable Service

While we're a technology company, we also happen to have ridiculously good customer service skills. We understand that your business is your top priority, so we make it our priority to help you succeed. Consider us your personal IT concierge.

Computer IT Support - Middletown, West Hartford, Rocky Hill

Exceptional People

Our team of exceptional people is what makes our company great (and pretty cool). Everyone is encouraged to grow and succeed, which reflects in the support and awesome service we provide to our customers.

Managed IT Services - Middletown, West Hartford, Rocky Hill

Unmatched Communication

We understand that communication is key, so we keep you in the loop at all times. We also give you full access to monitor our progress (feel free to stalk us while we work).

Cloud Computing Services - Middletown, West Hartford, Rocky Hill

Honest and Forthright

We keep our promises, fulfill our commitments, and follow through. We demand your feedback (yes, sometimes with pesky surveys), so we can keep improving.

Managed IT Services - Middletown, West Hartford, Rocky Hill

Experiencing an IT Meltdown? Don’t Panic!Just call Charles IT! We offer fast and effective solutions.

We offer a 1 Hour Emergency Guarantee. Yes, this means we'll respond within 1 hour, whenever you contact us, day or night. Just call 860-344-9628!

We solve your IT issues while you grow your business.

As you know, servers, desktops, networks, and other technologies sometimes have minds of their own, and decide to go down at the worst moments. Charles IT can help your business deal with tech issues as they happen, as well as proactively work to prevent them. From server issues to fixing a flux capacitor: we're here for you.

With Charles IT in charge of your technology, we guarantee that your business IT will run more efficiently than ever before.

Our clients are so pleased with the work we have done for them over the years that all of our marketing is word of mouth.

Just look what people are saying about us.


Looking for a dynamic, progressive and rewarding career?

Do you have a passion for problem solving and a love of IT? Are you a tech driven, coffee drinking, craft-beer sippin', video game playing (you get the jist), individual?

Keep up with all that is new in the fast moving world of IT with news from our blog

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Amazon Web Services’ new virtual desktops

Amazon Web Services’ new virtual desktops

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Do you know what Google Posts are?

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Microsoft’s protection plan for Windows 10

Microsoft’s protection plan for Windows 10

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Beware: Nyetya is worse than WannaCry

Beware: Nyetya is worse than WannaCry

The cyber community hasn’t fully recovered from the WannaCry ransomware attacks, which struck businesses and organizations in May. Now, a Petya ransomware ...