With the COVID-19 outbreak forcing people to stay home, many businesses suddenly have to support an entirely remote workforce.
Companies like Google ...
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Charles IT
We take your IT personally.
In a world where technology is killing the human touch, we believe in
creating real relationships that deliver real results.
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Experiencing an IT Meltdown? Don’t Panic!Just call Charles IT! We offer fast and effective solutions.
We offer a 1 Hour Emergency Guarantee. Yes, this means we'll respond within 1 hour, whenever you contact us, day or night. Just call 860-344-9628!
Creating relationships is at the heart of what we do.
Whether it’s a real person answering the phone every single time, or a guaranteed response at 2 am, Charles IT is there for you whenever and however you need us. However technology changes affect your business, we work seamlessly to ensure your continued success. While our world may be filled with data, systems, and software, we know you’re human. So we make sure to treat you that way.
Take your business to the next level by partnering with the only strategic technology firm that guarantees a one-hour response, anytime day or night.
We have an endless quest for improvement and dedication
to going above and beyond for our clients.
Real relationships, raving fans.
Enjoy our FREE eBook:
“What to expect when building, moving, or optimizing your small-business network”
Looking for a dynamic, progressive and rewarding career?
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Keep up with all that is new in the fast moving world of IT with news from our blog
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Charles IT
Rockstar Customer Service: What Keeps Them Coming Back
The customer is the bloodline of any big or small company. Why is it then that many organizations today still fail to recognize this, and spend their ...
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Charles IT
Secrets to great customer service from your MSP
A Managed Services Provider’s (MSP) ability to ensure customer satisfaction is what really grows their business. MSPs and other companies who successfully ...
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Charles IT
Recreating Company Culture While Working Remotely
Everyone is feeling the strain of the rapidly changing face of COVID-19. Stress and tensions are naturally high; for many organizations, this could be ...
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Charles IT
Tips for Working Remote
Working remotely can be invigorating but there’s a reason why we don’t do it permanently.
If we’re forced to work remotely for a long period, ...
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Charles IT
How to make your client-facing strategies work
If you want your business to remain competitive, it’s important to differentiate your company from all the others. You can do this in two ways. The ...