Our philosophy

IT Consulting & IT Outsourcing Services - Middletown, West Hartford, Rocky Hill

Unbeatable Service

While we're a technology company, we also happen to have ridiculously good customer service skills. We understand that your business is your top priority, so we make it our priority to help you succeed. Consider us your personal IT concierge.

Computer IT Support - Middletown, West Hartford, Rocky Hill

Exceptional People

Our team of exceptional people is what makes our company great (and pretty cool). Everyone is encouraged to grow and succeed, which reflects in the support and awesome service we provide to our customers.

Managed IT Services - Middletown, West Hartford, Rocky Hill

Unmatched Communication

We understand that communication is key, so we keep you in the loop at all times. We also give you full access to monitor our progress (feel free to stalk us while we work).

Cloud Computing Services - Middletown, West Hartford, Rocky Hill

Honest and Forthright

We keep our promises, fulfill our commitments, and follow through. We demand your feedback (yes, sometimes with pesky surveys), so we can keep improving.

Managed IT Services - Middletown, West Hartford, Rocky Hill

Experiencing an IT Meltdown? Don’t Panic!Just call Charles IT! We offer fast and effective solutions.

We offer a 1 Hour Emergency Guarantee. Yes, this means we'll respond within 1 hour, whenever you contact us, day or night. Just call 860-344-9628!

We solve your IT issues while you grow your business.

As you know, servers, desktops, networks, and other technologies sometimes have minds of their own, and decide to go down at the worst moments. Charles IT can help your business deal with tech issues as they happen, as well as proactively work to prevent them. From server issues to fixing a flux capacitor: we're here for you.

With Charles IT in charge of your technology, we guarantee that your business IT will run more efficiently than ever before.

Our clients are so pleased with the work we have done for them over the years that all of our marketing is word of mouth.

Just look what people are saying about us.


Looking for a dynamic, progressive and rewarding career?

Do you have a passion for problem solving and a love of IT? Are you a tech driven, coffee drinking, craft-beer sippin', video game playing (you get the jist), individual?

Keep up with all that is new in the fast moving world of IT with news from our blog

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Malware infects Mac HandBrake downloads

Malware infects Mac HandBrake downloads

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Precautions against WannaCry ransomware

Precautions against WannaCry ransomware

The WannaCry ransomware, a type of malware that encrypts a victim’s files and extorts them for money, has already affected thousands of machines worldwide. ...

Choosing a web browser: Which one is safest?

Choosing a web browser: Which one is safest?

Managing business-level cybersecurity is no simple task. Tens of thousands of users are finding that out the hard way as they confront the issue head ...

4 Ways to take better care of your servers

4 Ways to take better care of your servers

For all the talk about server hardware and capacity, none of it means a thing if you aren’t carefully managing the physical space surrounding your server. ...