The Challenge

This engagement was completed by our Rhode Island team (formerly MERIT Solutions), now part of Charles IT.

Marine Safety operates in a highly regulated environment where data security, compliance tracking, and operational reliability are essential. From managing Coast Guard security plans to supporting injured crew members, their systems handle sensitive and mission-critical information daily.

Any disruption, data loss, or security gap could impact compliance requirements and operational continuity. The organization needed a reliable IT environment that ensured data protection, system performance, and ongoing visibility into their infrastructure.

The Solution

We implemented a secure and fully managed IT environment designed to support Marine Safety’s compliance requirements while ensuring reliable system performance.

This included:

  • Fully managed IT services to support daily operations
  • Cybersecurity protections to safeguard sensitive operational data
  • Compliance-focused support aligned with regulatory requirements
  • Data backup solutions to ensure business continuity and data recovery
  • Cloud optimization to improve system performance and accessibility
  • Daily monitoring and reporting to verify system health and security

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Untitled design (41)

The Results

With a secure and proactive IT strategy in place, Marine Safety gained confidence in its ability to protect critical data while maintaining operational performance.

The improvements led to:

  • Enhanced data security and protection of sensitive information
  • Improved system reliability and uptime
  • Greater visibility into system performance through ongoing reporting
  • Reduced risk of data loss or compliance-related issues
  • A more stable and secure environment to support daily operations

By the Numbers

Blocked Files Per Quarter
0 K
Saas Log Files Reviewed Per Quarter
0 M
Device Endpoints
0
"I didn't know what IT peace of mind was until we worked with MERIT."
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Tom Bosworth
GM, Marine Safety
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