Managed Detection & Response (MDR) & Identity Threat Detection & Response (ITDR)

Detect and respond to threats before they wreak havoc on your systems.

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Your own 24-hour surveillance team

The threat landscape is ever-changing, and persistent hackers are finding new ways to penetrate your infrastructure. This means that firewalls, antivirus software, and antimalware are simply no longer enough to protect your business.

Our Managed Detection and Response (MDR) and Identity Threat Detection and Response (ITDR) solutions stop even the stealthiest attackers in their tracks. By detecting malicious activity, whether on endpoints or in the cloud, and responding quickly, we help remediate threats to your business.

Stay on top of your business and ahead of threats!

Our Managed Detection and Response and Identity Threat Detection & Response IT Services

Charles IT’s MDR + ITDR solution detects intrusions, malicious activity, malware, and identity-based threats while assisting in incident response to remediate them.

Detection

Detection

Behavioral AI identifies malicious actions across devices and accounts. Cloud account monitoring detects takeover attempts, phishing compromises, and suspicious logins.

Prevention

Prevention

Endpoint protection stops attacks in real time, before they spread. Identity monitoring alerts on anomalies like impossible travel, credential theft, and unauthorized access.

Response

Response

Malicious activity is reversed and removed so devices heal themselves in real time. SOC analysts investigate and act on alerts 24/7, blocking known-bad IPs, programs, and logins. Integration with response workflows ensures both endpoint and cloud accounts stay secure.

Did you know?

Businesses required to maintain compliance standards must have strict security protocols in place, including detection and reporting for both devices and accounts.

HIPAA

Requires strong measures to protect health information. At the endpoint this means guarding against malware infections. In the cloud, ITDR detects suspicious logins, account compromises, and phishing attempts before they expose sensitive data.

ITAR

Level 4 requires advanced monitoring and incident response capabilities. MDR + ITDR ensure both endpoint and identity-level threats are continuously monitored and remediated.

DFARS

Level 3 requires documented incident response and continuous monitoring. Our solution provides 24/7 SOC oversight for both device and account activity.

PCI-DSS

Protecting payment card data requires more than antivirus. MDR prevents endpoint compromise, while ITDR detects credential theft and account abuse that could expose cardholder data.

Don't just take our word for it

It’s always a great feeling when you know that someone has your back. Thanks for the fast response time and professional service, Matt!
Lloyd B
20 Nov 2020
Charles IT are ALWAYS so responsive and helpful. Truly the best!
Marilena G
19 Nov 2020
Charles IT are always thinking of everything we’re not. They listen to our needs and they don’t just point out problems, they have solutions.
Joshua R
17 Nov 2020
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