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Are You Facing These IT Challenges in Your Long-Term Care Facility?
Reliable, secure, and HIPAA-compliant IT solutions tailored for senior care providers. Charles IT supports long-term care facilities with responsive tech, risk mitigation, and proactive compliance management — so your staff can focus on resident care.
- Outdated or unreliable systems that disrupt resident care workflows and staff productivity.
- Inconsistent HIPAA compliance practices, putting protected health information (PHI) at risk.
- Lack of 24/7 support for critical systems like EHR and medication management platforms.
- Limited cybersecurity defenses, leaving facilities vulnerable to ransomware and phishing attacks.
- Difficulty integrating new technologies across multiple departments and care locations.
- No disaster recovery or data backup strategy, increasing the risk of data loss during outages.
IT Solutions for Long-Term Care & Assisted Living Providers
Empowering care through secure and efficient technology.
We offer managed IT services tailored to the needs of long-term care and assisted living facilities, supporting everything from daily operations to long-term compliance and security.
- EHR and EMR Integration and Optimization
- 24/7 Monitoring and Helpdesk Support
- HIPAA-compliant Data Backup and Disaster Recovery
- Advanced Endpoint Protection and Network Security
Compliance & Cybersecurity for Long-Term Care
Stay HIPAA-compliant and protect resident data.
HIPAA
CMMC
DFARS
SOC 2
NIST CSF
FINRA
External Vulnerability Scanning
Security Awareness Training
Endpoint Encryption
Security Information & Event Management
Multi-Factor Authentication (MFA)
Dark Web Monitoring
Managed Detection & Response (MDR)
Backup & Disaster Recovery
Public Cloud
Private Cloud
Managed VoIP Phones
Email Solutions
Proactive Support
Unlimited Support
What Results Can You Expect?
Here’s what long-term care organizations experience with Charles IT:
- Improved system uptime and faster response times, keeping care staff focused on residents.
- Strengthened HIPAA compliance with support from a dedicated IT partner.
- Enhanced data protection and recovery readiness, ensuring critical resident data is secure and retrievable at all times.
- Streamlined operations, enabling better coordination across departments and care teams.
Resources
Frequently Asked Questions
Charles IT provides managed IT services tailored for senior care facilities, including 24/7 helpdesk support, secure network infrastructure, EHR system support, HIPAA-compliant cybersecurity, and technology solutions that improve resident care and staff efficiency.
We implement HIPAA-compliant IT solutions including encrypted communications, access controls, audit logging, secure backups, and regular risk assessments—helping assisted living facilities safeguard patient data and prepare for audits.
Yes. Charles IT offers scalable IT infrastructure and cloud-based solutions that make it easy to manage technology across multiple assisted living or long-term care facilities, ensuring consistency, security, and centralized support.
We deliver multi-layered cybersecurity services including endpoint protection, network monitoring, phishing prevention, and incident response—protecting sensitive health and operational data from rising cyber threats in healthcare.
Charles IT understands the unique needs of senior care environments—balancing resident care, compliance, and limited resources. We offer proactive, healthcare-specific IT support with a personal, responsive approach trusted by facilities across Connecticut and the Northeast.
