Meet The Team

Real people. Real relationships. Real results.

Charles IT employee reaching beer glass to cheers
Charles IT employees eating sorbet in the office

The People Behind the Partnership

Charles IT is built on the belief that great IT starts with great people. Our team brings together deep technical expertise, real-world business experience, and a genuine commitment to helping clients succeed.

We don’t believe in call centers, handoffs, or one-size-fits-all support. Instead, we build dedicated teams who know your environment, communicate clearly, and show up when it matters most.

Because at the end of the day, technology is only as good as the people behind it.

Our Core Values

Passionate People

Passionate People

We bring genuine passion to our work — the kind you can feel when you talk to us. That passion shows up in different ways, but it’s always rooted in care, curiosity, and a desire to make things better for our clients and each other. Behind every solution is a team that’s invested, engaged, and proud of the work we do together.

Exceptional Service

Exceptional Service

We act like an extension of our clients’ teams because we take ownership of the work. We anticipate needs, communicate clearly, and stay accountable from start to finish. Excellence isn’t something we chase — it’s our baseline. Our goal is always to remove friction, not create it, and to leave people feeling confident and supported.

Honesty & Integrity

Honest and Forthright

We do the right thing, even when it’s hard or uncomfortable. That means clear expectations, direct conversations, and standing behind every commitment we make. We believe trust is built through transparency — with our clients and with each other — and that trust leads to better outcomes for everyone involved.

Endless Improvement

Endless Improvement

We never settle. As technology and business evolve, so do we. We continuously refine our skills, processes, and thinking so we can do better work tomorrow than we did today. Progress, to us, means moving forward with purpose and holding ourselves to a higher standard — because our clients and our team deserve it.

Meet Our CEO!

Foster Charles (2)

Foster Charles

Founder & CEO, Charles IT
Foster Charles, the visionary Founder and CEO of Charles IT, established the company in 2006 with a passion for excellence. A leader in serving high-compliance clients, Foster’s core values drive a relentless pursuit of improvement. Recognized for his contributions, he is an active member of IT Nation’s Evolve peer group and was honored with the prestigious Soaring Star Award. Foster shapes the future of technology, empowering others to reach their potential. Beyond his professional endeavors, Foster cherishes his role as a husband and father to his three children.

 

Meet the Charles IT Teams

About Melissa:

  • Prefers bourbon over wine
  • Favorite snack is green peppers
  • Favorite game is Skip-bo
Melissa LaFontaine

Client Development Manager

Rosie Garcia Maldonado

Client Success Specialist

Aaron Bandzes

vCIO

About Rich:

  • Prefers scotch over bourbon and wine
  • Favorite game is anything with strategy
  • Favorite childhood toy was Legos
Rich Slayton

vCIO

Rudy Castro

vCIO

About Ed:

  • Prefers scotch or gin over bourbon and wine
  • Favorite game is Kan Jam
  • Favorite movie is Caddy Shack
Ed Vallerie

Quality Control

Chris Lemmon

Sr. Account Manager

About Joe:

  • Favorite food is ribeye
  • Favorite move is Interstellar
  • Owns dozens of Bonsai trees
Joe Sokolski

Account Manager

Steven Katz

Account Manager

Brian Taylor

Account Manager

About Zac:

  • Prefers bourbon over wine
  • Favorite movie is Forrest Gump
  • Favorite game is MLB The Show
Zac Marshall

Associate Account Manager

About Matt:

  • Enjoys working on his own computers and cars
  • Is a home brewing enthusiast 
  • Used to be a lumberjack
Matt Kurz

Systems Admin, Team Lead

Andy Miranda

Systems Administrator

Devin Bazar

Systems Administrator

About Colin:

  • Favorite food is homemade pizza
  • Favorite movie is Arrival
  • Favorite game is The Outer Wilds
Colin Hobbs

Jr. Systems Administrator

Dan Guglielmo

Jr. Systems Administrator

Sean Barrick

Jr. Systems Administrator

Anthony Gaetano

Jr. Systems Administrator

George Liscinsky

Desktop Support Specialist

Zack Brecher

Systems Administrator, Team Lead

About Tyler:

  • Favorite food is steak
  • Favorite movie is Interstellar
  • Played rugby in college
Tyler Pierson

Systems Administrator

About Gerard:

  • Prefers bourbon over wine
  • Favorite food is exotic cheeses
  • Favorite movie is Blade Runner
Gerard Alban

Systems Administrator

About Josh:

  • Prefers bourbon over wine
  • Favorite movie is The Room
  • Can do a Perry the Platypus impression
Josh Gogol

Jr. Systems Administrator

Brian Jennings

Jr. Systems Administrator

Sena Sattarpour

Jr. Systems Administrator

Ryan Tyimok

Jr. Systems Administrator

Nick Teodosio

Jr. Systems Administrator

Brett Gill

Jr. Systems Administrator

Zach Barba

Desktop Support Specialist

About Scott:

  • Prefers craft beer over bourbon and wine
  • Favorite game is Dominion
  • Favorite movie is Shawshank Redemption
Scott McCue

Systems Admin, Team Lead

Rick Quiles

Systems Administrator

Kyle Williams

Systems Administrator

About Robert:

  • Favorite game is Phantasy Star Online
  • Enjoys trying new restaurants
  • Loves strolling in the city and on trails
Robert Hom

Jr. Systems Administrator

Travis Currey

Jr. Systems Administrator

Jennifer Fiorini

Jr. Systems Administrator

Andrew Thomson

Desktop Support Specialist

Jeff Zapatka

Desktop Support Specialist

Chris Vidal

Sr. Systems Admin, Team Lead

Taylor Fagan

Systems Administrator

About Tyler:

  • Favorite food is Ted’s Steamed Cheeseburgers
  • Favorite movie is Blade Runner 2049
  • Favorite game is Kerbal Space Program
Tyler Schloss

Systems Administrator

Hunter Lundin

Jr. Systems Administrator

Brian Niederhauser

Jr. Systems Administrator

Cristian Santos Rivera

Desktop Support Specialist

Jason Selden

Sr. Systems Admin, Team Lead

Claire Johnston

Systems Administrator

Nikki Robinson

Jr. Systems Administrator

Eric Chajon

Jr. Systems Administrator

Scott (Scoot) Hunt

Desktop Support Specialist

About Jeremy:

  • Favorite cocktail is a Manhattan 
  • Favorite food is tacos
  • Favorite book is Dune
Jeremy Hill

Systems Administrator

Brian Mullaney

Desktop Support Specialist

Victor Matias

Jr. Systems Administrator

Seth Latronica

IT Trainee

Nicole Schulz
Head of Client Services
Kristina Charles
Service Operations Specialist

About Marissa:

  • Prefers wine over bourbon
  • Favorite game is Animal Crossing
  • Is a plant enthusiast 
Marissa Witkowski

Executive Assistant

Ryan Klein

Client Experience Coordinator

Stephanie Eagleson

Integrator

Sean Bennett

Head of Finance

Julia Orosz

Executive Assistant

About Sal:

  • Prefers bourbon over wine (duh)
  • Favorite food is lasagna
  • Favorite game is NBA Live
Sal Marino

Head of Strategic Partnerships

Betta Greenberg

Marketing Manager

About Jay:

  • Favorite game is hockey
  • Prefers bourbon over wine
  • Favorite food is a 24oz Tomahawk Ribeye
Jay Santos

Business Development Manager

About Jake:

  • Prefers bourbon over wine
  • Favorite movie is Superbad
  • Favorite food is chicken fried steak
Jake Forrester

Account Executive

Anthony Buono

Account Executive

About Jack:

  • Favorite sports team is the Dallas Cowboys
  • Has a cat named Saint
  • Favorite food is filet mignon with mashed potatoes
Jack Ardrey

Marketing Specialist

About Julia:

  • Favorite movie is Inception
  • Favorite foods are sushi and popcorn
  • Has a cat (Mushroom) and hamster (Moose)
Julia Lebert

Digital Marketing Specialist

Spencer Fletcher

Business Development Specialist

Alex Ceneviva

Content Marketing Specialist

Caitlyn Raftery

Creative Media Specialist

Monica Lamoureux

Event Planner

Julianna Ball

Business Development Representative

Ethan McAllister

Business Development Representative

Noah Steckler

Business Development Representative

Jack Stewart

Business Development Representative

Tyler MacDowall

Business Development Representative

Dave Topolewski

Controller

Debra Nobles

Senior Accountant

About Jack:

  • Prefers beer over bourbon and wine
  • Favorite movie is the Rocky series
  • Favorite food is Lobster
Jack Padroff

Financial Analyst

Jake Famiglietti

Accounting Associate

Brandie Kreder

Accounts Receivable Specialist

Jayson DeFrance

Procurement Manager

About Jake:

  • Prefers bourbon over wine
  • Favorite movie is Rush Hour
  • Favorite game is Guess Who
Jake Bojnowski

Procurement Specialist

About Victoria:

  • Prefers wine over bourbon
  • Favorite food is fajitas
  • Favorite movies are Barbie and Black Panther
Victoria Brenchak

Procurement Associate

About Olga:

  • Enjoys both bourbon and wine
  • Favorite food is pelmeni with sour cream
  • Favorite game is American Football
Olga Maxwell

People Operations Manager

Scarlette Smalley

Talent Acquisition Specialist

About Nick:

  • Prefers bourbon over wine
  • Favorite movie is Moneyball
  • Favorite food is pizza from Sally’s
Nick Brenchak

Talent Acquisition Associate

About Alexandra:

  • Prefers wine over bourbon
  • Favorite movie is The Way, Way Back
  • Favorite food is a burrito bowl
Alexandra Sulmasy

People Operations Associate

Brady Talerico

Administrative Intern

Jennifer Zargo

Office Manager

Joan Malanum
Client Experience Coordinator
Jenna Bojnowski

Administrative Intern

Aaron Alberto

Administrative Intern

Dereck Jacques

Head of Professional Services

Matt Laskarzewski

Centralized Services Manager

Tom Tetrault

Project Manager

Mike Scace

Project Manager

Jewell Harris

Jr. Project Manager

Luigi Rafala

Jr. Project Manager

Chris Jacques

Technical Solutions Architect

Patrick Hermanto

Technical Solutions Architect

Jim Gray

Technical Solutions Architect

Isaiah Chamis

Sr. Systems Administrator

Jinen Shah

Sr. Systems Administrator

Tyler Sprague

Sr. Systems Administrator

About Darshan:

  • Favorite food is chicken alfredo
  • Favorite movie is Awara Paagal Deewana
  • Favorite game is FIFA ’15
Darshan Patel

Jr. Systems Administrator

Matt Laskarzewski

Centralized Services Manager

About Mike:

  • Prefers tequila over bourbon and wine
  • Favorite game is Fire Emblem
  • Favorite movie is Lord of the Rings… Extended… All of them
Mike Fronzaglio

Jr. Systems Administrator

About Will:

  • Loves solving puzzles
  • Favorite game is The Elder Scrolls IV: Oblivion
  • Favorite food is anything in sandwich form
Will DeCarlo

Jr. Systems Administrator

Matt Angus

Jr. Proactive Administrator

Aldrin Reyes

Proactive Administrator

Pablo Lazaro

Proactive Administrator

Hanna Lei Main

Proactive Administrator

Mike Zollner

Security Administrator

About Kevin:

  • Prefers bourbon over wine
  • Favorite food is General Tso’s and white rice
  • Favorite movie is Super Troopers
Kevin Ruffino-Smith

Jr. Security Administrator

Miroslaw (Mick) Malek

Jr. Security Administrator

Michael Plotner

Managed Compliance Supervisor

Chris Nash

CMMC Compliance Lead

About Chris:

  • Loves bourbon, wine, and beer
  • Favorite book is Hitchhiker’s Guide to the Galaxy
  • Favorite game is Elder Scrolls III: Morrowind
Chris Poudrette

Compliance Administrator

Jonny Barber

Jr. Compliance Administrator

Aliza Caban

Jr. Compliance Administrator

Wayne Curtiss

Technical Solutions Architect

Jordan Eldridge

Platform Developer

About Eric:

  • Prefers wine over bourbon
  • Favorite game is Bioshock
  • Favorite band is Grateful Dead
Eric Olerud

Platform Architect

Khal Bashawaty

Jr. Platform Developer

Alex Piazza

Platform Engineer

My owner is:

Foster Charles, the Founder and CEO of Charles IT!

Jax

Meeting Moderator

My owner is:

Aaron Bandzes, Director of Service!

Liam

Chief Napping Officer

My owner is:

Jack Ardrey, Marketing Specialist!

Finn

Chief Barketing Officer

My owner is:

Jen Zargo, Executive Assistant!

Quinn

Petwork Administrator

My owner is:

Betta Greenberg, Marketing Manager!

Cooper

Head of Puplic Relations

My owner is:

Dave Topolewski, Finance Controller!

Dante

Belly Rub Analyst

My owner is:

Wayne Curtiss, Technical Solutions Architect! 

Teddy

Head Fetchnition

My owner is:

Jack Padroff, Finance & Operations Specialist!

Tucker

Lead Sniffer

My owner is:

Matt Cantwell, Account Manager!

Scout

Biscuit Development

My owner is:

Betta Greenberg, Marketing Manager!

Ollie

Security Pawject Manager

My owner is:

Sal Marino, Director of Business Development!

Reese

Left Overcer

My owner is:

Chris Lemmon, Account Manager!

Keever

Multi-Factor Pawthenticator

My owner is:

Steven Katz, Account Manager!

Binx

Virtual Bone Analyst

My owner is:

Jay Santos, Business Development Manager!

Betty

Director of Pawsitive Relations

My owner is:

Julia Lebert, Digital Marketing Specialist!

Oslo

Chief Snuggle Officer

My owner is:

Brian Taylor, Account Manager!

Koa

Client Corginator

My owner is:

Brian Taylor, Account Manager!

Maggie

Encryption Paw-fessional

My owner is:

Spencer Fletcher, Solutions Specialist!

Calvin

Pawtocol Specialist

My owner is:

Will Vaughn, Systems Administrator!

Kiefer

SOC(s) Analyst

My owner is:

Victoria Brenchak, Procurement Associate!

Eloise

Barketing & Procurement Liaison

My owner is:

Chris Jacques, Technical Solutions Architect!

Walter

Technical Solutions Barkitect

My owner is:

Monica Lamoureux, Event Planner!

Piper

Pawty Planner

My owner is:

Jayson DeFrance, Procurement Manager

Leo

Pawcurement Manager

Want to become part of the Charles IT team?

Check out the current openings on our Careers page

The Results Behind the People

Certifications earned by our team in 2025
0
Average time ( in minutes) it takes our team to respond when clients need help.
0
Client Satisfaction Score
Built on trust, follow-through, and real relationships.
0 %

Trusted by the people we support — and the teams we work with

Want to be more productive? Our new Office 365 eBook will introduce a host of new features you can use to supercharge your business.Read it now
+
CMMC Certifications

CMMC: Everything You Need to Know