If you're in a business of any sort, you've probably heard of the term VoIP. Also known as Voice over Internet Protocol, it's essentially a telephone service that runs on the internet. Of course, it has different variations and comes with a mix of old and new technology, but at its core, VoIP provides numerous advantages for businesses.
Not-for-profit businesses have always struggled with limited resources, but those in Connecticut stumbled on especially hard times when the state suddenly revoked or challenged dozens of tax exemptions. Whether your non-profit is facing unexpected taxes or disappearing donors, improving IT is the most economical way to raise more money.
The traditional business phone systems you’re accustomed to will likely always be with us, but Voice-over-Internet Protocol (also known as, VoIP) is an increasingly popular alternative for mid-sized and even enterprise-level organizations.
VoIP phone systems are attractive to corporate consumers -- to the tune of $86 billion in revenue by 2020, according to Future Market Insights -- because they’re easier to install and scale than traditional systems, and can be managed either by your internal IT department or an external service provider.
Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external communication. And given the rapid developments in technology, it’s important to invest in a phone system that lasts. Different phone systems Phones have come a long way, from analog landlines […]
Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it really affect an organization’s VoIP network and what are the ways that businesses can prevent or minimize the risk of this type of fraud? Let’s take a closer […]
There are so many VoIP phone systems in the market that you’re bound to come across a few with similar features and add-on services. When this happens, most business owners will compare the price and purchase the more affordable option. But you shouldn’t only be looking at the initial price of the VoIP system; you […]
No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve […]
Telecommunications systems are extremely valuable, especially for businesses focused on sales and customer service. One day without these services can prove fatal for any business, which is why a well-crafted disaster recovery plan that protects Voice over IP (VoIP) networks is crucial. If your business relies on VoIP phone systems, here’s what you can do […]
When it comes to social media, figuring just what, if any, value it offers your business can be complicated. There is no exact science when it comes to figuring it out and even experts disagree as to just what is and is not important when measuring the value of your company’s social media. The reality […]