Essential IT solutions for non-profit fundraising efforts

Not-for-profit businesses have always struggled with limited resources, but those in Connecticut stumbled on especially hard times when the state suddenly revoked or challenged dozens of tax exemptions. Whether your non-profit is facing unexpected taxes or disappearing donors, improving IT is the most economical way to raise more money.

Increase Employee Productivity with Voice-over-Internet Phones

The traditional business phone systems you’re accustomed to will likely always be with us, but Voice-over-Internet Protocol (also known as, VoIP) is an increasingly popular alternative for mid-sized and even enterprise-level organizations.

VoIP phone systems are attractive to corporate consumers -- to the tune of $86 billion in revenue by 2020, according to Future Market Insights -- because they’re easier to install and scale than traditional systems, and can be managed either by your internal IT department or an external service provider.

Business phones: How long should they last?

Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external communication. And given the rapid developments in technology, it’s important to invest in a phone system that lasts. Different phone systems Phones have come a long way, from analog landlines […]

How much does a VoIP system cost?

There are so many VoIP phone systems in the market that you’re bound to come across a few with similar features and add-on services. When this happens, most business owners will compare the price and purchase the more affordable option. But you shouldn’t only be looking at the initial price of the VoIP system; you […]

Top 4 benefits of call recording

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve […]

Five steps to ensure VoIP service continuity

Telecommunications systems are extremely valuable, especially for businesses focused on sales and customer service. One day without these services can prove fatal for any business, which is why a well-crafted disaster recovery plan that protects Voice over IP (VoIP) networks is crucial. If your business relies on VoIP phone systems, here’s what you can do […]