Top 4 benefits of call recording

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve […]

Free Windows 10 upgrade for SMB’s

SMB stands for small- and medium-sized businesses, not Sorry Microsoft none of your Business. To clear up this misunderstanding, Microsoft has decided to offer Windows 10 upgrades to SMBs that previously refused to update. If you’re still unsure about it all, you can decide after reading this. “They’re extending the free upgrade to this segment […]

New OneDrive capability for Office 365

Office 365 doesn’t represent the number of days you need to spend working; rather, it’s a productivity and collaboration-enhancing software that helps employees work from wherever and whenever they want. By enabling employees to work, share files and collaborate with colleagues on a cloud-based platform, your company will be given a competitive advantage. Here are […]

How virtualization helps cut costs

With the gradual integration of virtualization, many small and medium-sized businesses have seen many benefits that extend beyond their bottom line. Not only does it aid with cost efficiency but also with disaster recovery and several other areas of operations. Here are a few other reasons why thousands of SMBs are virtualizing their business model. […]