As the market becomes more and more globalized, keeping up with the competition requires progressive communication technology. Small and medium-sized businesses like yours, need the same advanced and reliable communication solutions as the large companies do but without the high costs or frustrating complexity.

Voice Over Internet Protocol (VoIP) Systems Are Designed With Your Business In Mind!

With Charles IT’s Managed Phones solution, your business can enjoy all the benefits of modern communication techniques tailored to your needs for an affordable price

VoIP Solutions From Charles IT Are:


Cut your telecommunication costs and avoid extra setup, installation or maintenance fees

User Friendly

Easily understandable at-a-glance interface


Your hosted system is monitored and maintained 24/7


Answer calls in remote locations via a laptop or forwarding to a mobile phone


Put callers on hold, quickly call extensions, and easily see what lines are available all from your phone or web client

3CX Phone System

Charles IT has partnered with 3CX, a phone solution provider which created a software-based telephone system installed onto your PC or server. The software is compatible with SIP standard telephones, SIP trunks, VoIP Gateways, and provides a full telephone system with additional features and benefits.

  • Manage Your Team

    Let your employees know who is available with ease on the 3CX web client and desktop application. Save time by filtering your employees into groups so you can get in touch faster!

  • Easy Installation & Management

    3CX is easily managed by Charles IT experts who have completed many setups, configurations, and implementations. Charles IT can easily install and manage the software with a centralized management console, saving you the time and hassle involved in having to perform a manual configuration.

  • Take Your Extension Anywhere

    Whether you’re using a smartphone, Mac, or Windows laptop, you can access your office extension from anywhere. All calls are free of charge, and employees can maintain a professional impression by using one single company number

  • Performance Insights

    3CX offers a Call Reporting feature that allows you to better understand how your team is performing. This report targets user activity, extension statistics, call distribution metrics and even average call length. If you are looking to turn your phone system into more than just calls and voice-mails, this feature is vital!

Discover How Our 3CX Phone System Can Take Your Communication to the Next Level.

Want to talk to a REAL person about Managed Phones?

Want to be more productive? Our new Office 365 eBook will introduce a host of new features you can use to supercharge your business.Read it now