What’s next for IT: Insights from 2019

Digital transformation initiatives have been shaping the business landscape for the past two decades. The Internet of Things (IoT), blockchain, big data, artificial intelligence (AI), machine learning, and cloud computing all contribute to the modernization of business processes and the emergence of “people-centric smart spaces.

Business software stacks: How do I choose the best for my business?

Not all software companies offer innovative solutions when it comes to platforms. Nowadays, choosing the right technologies and tools, such as the right software stack, is an important part of the architectural challenges. A software stack, or solutions stack, is a set of software components that comprise a platform; it generally includes operating systems and/or runtime environments, a database, a web server, and a web framework.

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]

How Cloud Backup Helps Your Business

New threats to businesses’ precious employee and customer data emerge every day, so the only surefire way to protect your files from viruses, theft, and other unforeseeable disasters is to partner with a leading cloud backup provider. With a basic understanding of how cloud backups work, you can set up a plan that is economical […]

How connectivity impacts mobile workers

Mobile devices, such as smartphones and laptops, have changed the landscape of business organizations everywhere. Nowadays, businesses arm their workers with these devices in the field, making mobile performance and connectivity highly essential. Optimizing IT systems for mobile workers isn’t easy, but there are a few simple tricks you can try. The ability to manage […]

Non-financial blockchain solutions

Despite internet connections that deliver information to the other side of the globe in milliseconds, countless industries still rely on slow and inefficient middlemen to complete transactions. From supply chain management to hi-tech contracts, blockchain isn’t just about money, it’s about an entirely new way to do business. Just look at our examples. What is […]

Quick recoveries with external IT support

Small-business owners with limited financial resources have to manage their office IT on their own. Although this might work for a while, it can grow into a massive problem when the business starts expanding. At that point, you’ll want to focus on that expansion, not repairing tech problems. This is where external IT support comes […]