With no previous experience in Tech/IT, Alex Piazza joined Charles IT in February of 2019 and has already moved his way up the ladder from Intern to Desktop Support Specialist! We caught up with Alex to share his insights on his time here at Charles IT, and to help inspire others to join in on the fun.
So, Alex, when did you start at Charles IT?
I started at Charles IT in February of 2019.
And how did you first learn about us?
I first learned of Charles IT through Indeed. I spotted an internship position and was immediately interested. IT and Tech have always fascinated me. As a child I was building my own computers and playing around with the hardware, but never got into the nitty gritty of it until now. After I had applied I surprisingly found out that my Dad’s company is serviced by Charles IT!
How do you see your role at Charles IT now versus when you first started?
My role at Charles IT has changed drastically. I was an intern when I started in February and have since been hired full time as a Desktop Support Specialist. I went from performing generic intern tasks, grabbing coffee, doing the dishes, shadowing and learning, to now being able to take on technical tasks on my own.
What does a typical day look like for you?
A typical day for me is a little bit crazy because of the many hats that I wear. We have not yet hired a new intern, so I do everything from grabbing coffee for my colleagues to installing and configuring a full workstation for a client. It can be a little bit stressful at times, but the knowledge and experience I’ve gained is priceless.
Can you talk about the experience and knowledge you’ve gained along the way?
The experience and knowledge I’ve gained from my time at Charles IT is out of this world. There are kids paying hundreds of thousands of dollars to gain the knowledge that I am getting PAID to learn. On top of knowledge I am getting some hands on experience every day which is very useful in helping me advance in this field. I went to school to study film and ended up falling into something that I love.
What makes Charles IT a great fit for you?
Charles IT is a great fit for me because of their hospitality and willingness to help me grow. Foster has gone above and beyond to make sure that I have every possible resource I need and every avenue to gain more knowledge. Everyone in the office is always working to push me to the next level and I am so appreciative of the stellar team that I work with every day.
What do you find to be the most challenging part about working here?
The most challenging part of Charles IT is keeping up with the fast pace of the IT industry. I’m always on the move and never really have time to sit and ponder. Though this is great in providing me with the real-world experience that I need to move forward with my career in IT/Tech.
What have you gained from working at Charles IT?
I have gained priceless experiences and unlimited knowledge that no college or university could ever give me. I am grateful everyday for this opportunity and will continue to work hard. Charles IT is a place of growth and building your education while helping satisfy clients and their technical needs. I love it!