The term hosted desktops may sound like the theme to your next holiday office party, but really it refers to computers in your office that run on software in the cloud. And while they may seem a far cry from cubicles full of Christmas cookies and Irish coffee, they’re similar in one important way: Hosted desktops are sure to bring joy to your business.
A technical definition might be something like “moving desktop operating systems from local computers to a shared resource like a server in your office or a data center in the cloud.” And in the latter case, the hosted desktops are usually referred to as DaaS -- or “Desktop-as-a-Service” -- which is a catchy little nickname that makes a lot of sense when you think about it.
The desktop -- with its software shortcuts, file folders, and recycle bin appearing on your employees’ monitor screens -- will be made available to them over the Internet as a service. This way, when they double-click My Documents, they won’t be given access to its contents on the computer they’re using, they’ll be given access to its contents on a machine they can’t see.
Cloud-based Hosted Desktops
Whether businesses opt for the localized version of hosted desktops (where the machine you can’t see is situated somewhere in your office), or the cloud-based version (where the machine you can’t see is located off-site), it will all be possible thanks to something called “virtualization.”
Virtualization’s biggest advantages are that it significantly reduces hardware costs and it makes IT management much easier. So, if you’ve got some extra dough lying around -- and you’re interested in the great year-end tax deductions available through Section 179 -- adding “Virtualization” or “DaaS” to your Xmas list just might cause Santa Claus to place a set of “dumb terminals” under your tree.
But don’t worry, there’s nothing dumb about these terminals. In fact, for companies looking to reduce IT expenses, these barebones versions of typical office computers are quite smart. They’re cheap and reliable, too, and they almost never require repairs, functioning as a sort of passageway between employees’ keyboards and mouses and their hosted desktops in the cloud.
The Convenience Factor
Stripped-down dumb terminals will most certainly reduce your annual spend on office computers, but their benefits go well beyond savings.
Since DaaS provides everything your employees need from one central location that’s managed by your provider -- and since your dumb terminals will mainly serve as conduits and run practically no software themselves -- you won’t have to be responsible for installing, licensing, updating, and patching the apps your people use to do their jobs every day.
We won’t go so far as to say hosted desktops will turn the average employee into a human version of Santa’s fastest reindeer, but, much like Dasher, your workers may start to exhibit a certain tendency towards overachieving.
That’s because DaaS’s features and functionality will allow them to do their jobs from anywhere, at any time, on any device. So when your salespeople, marketing teams, and procurement personnel are waiting for flights to take off, or seminars to start, or lines at the bank to move, they can pop into their laptops, tablets, or phones and get busy -- instead of having to wait until they return to the office.
And since their desktops are located in the cloud, not only will it be easier for them to complete tasks, but your DaaS provider will proactively monitor system performance and cybersecurity so both are always optimized -- which means no more prolonged downtime episodes!
Setup is Included
Once you’ve decided to implement DaaS for your office, your provider should install all your dumb terminals, establish the necessary Internet connections, and set up the cloud-based servers to which you’ll connect.
They should also handle the backup, storage, and security of your precious company data; ensure your employees’ access privileges are appropriate and their logins are password-protected; and conduct all the routine updates and upgrades your now cloud-based software apps require on an ongoing basis.
And they should keep things running smoothly, too. Virtualization in any environment is intended to reduce downtime and increase employee productivity, especially in DaaS environments where any good provider is counted on to manage every aspect of those machines your users can’t see.
But why rely on “any good provider” when there’s a great one like Charles IT, ready to customize a DaaS solution that meets your precise business needs? Call us today.